Frequently Asked Questions
How long will it take my order to arrive?
We ship all orders via USPS. First class shipping takes between 3-5 business days.
I want to order a custom item, how do I do that?
We always love working on custom orders! To get started, you can send us an email with all of the information and any visual samples of what you're looking for. From there, we'll work with you to create your perfectly custom designed item. We do request that your custom order be purchased/paid for prior to any mockups being sent to you.
Where should I send my custom order request?
We ask that you send us an email at firstname.lastname@example.org with your custom order request. Please also send us any visual references that will help us in completing your custom order request.
Do you ship International?
At this time we do not offer international shipping.
How do I know what size to order?
Each of our listing contains an image that shows the measurements for sizing. We do not accept returns or offer refunds due to size issues. If you are unsure or have questions, message us and we'll be happy to help.
Will the colors be exact?
While we make every attempt to portray accurate colors, some variance may occur due to computer monitor displays. We can't guarantee that the color you see will be the EXACT match of the product's true color but we do try our best for our photos and samples to be as close as possible. We also cannot accept returns or exchanges due to color complaints.
My order is a gift, can you gift-wrap it?
Yes! If you would like your order gift wrapped before it hits the mail, just send us a message and we'll be glad to work with you!